the human experience of the workplace
The employer / employee relationship is critical to organisational success. Responsible organisations focus on improving the human experience of the workplace as a powerful way to build credibility, trust, and value for businesses.
There are 10 strategies to help create compassionate and courageous workplaces for the future.
Strategy 6: Policy and process wording
The very fact that the typical conflict resolution process in a business is called a ‘grievance’ policy makes it an adversarial process for all involved from the outset.
Product development and sales functions in a business will use the term ‘solution’ focussed, not ‘objections focussed’, so why not implement a resolution approach when referring to conflict and build in the early intervention steps as outlined in Strategy 5: Use early intervention coaching before the grievance process?
To read more, download the FULL article 'Ten strategies to improve the human experience of the workplace.’
About Conduct Change
As a workplace conduct consultancy business with a strong social purpose, Conduct Change provides assessment, coaching and specialist training solutions that align behaviours and actions with organisation’s intent and values.
Backed by the latest research into psychological safety, emotional intelligence and effective interventions into improving workplace conduct, clients increase profitability and employee engagement, unlock creativity and innovation and improve their social impact.