workplace bullying:
prevention through training, education & awareness
The Conduct Change Model
(TM Pending)


In the old adage of "prevention is better than cure" this comprehensive development programme recognises the need for parallel development between individual behavioural change and shifting the culture in the organisation. 


Centred around the unique Conduct Change Model (TM pending), it is flexible enough to adapt for people at any level of the organisation, and we recommed the full immersion programme for business leaders and senior management.

  1. The Need for Change explores internal and external factors that contribute to acceptance of the need for change at both an individual and organisational level

  2. Bullying & Harassment Awareness of the harmful effects of workplace bullying on both organisations and their employees, and different approaches to be implemented

  3. Start with your Self develops self awareness and emotional responsiveness, encouraging personal responsibility for behaviour and the creation of a reflective development plan

  4. Wellbeing and Self Care reaffirms employee wellbeing as a joint responsibility, taking into account individual habits alongside the need for organisationally led healthy working practices

  5. Connecting with Others explores connection, communication and collaboration, and how we impact on others.  

  6. Empathy in Conflict creates opportunities to put emotional intelligence into action through shifting perspectives, remaining objective, and using challenge for creativity and innovation

  7. Compassionate Culture where there is trust, value and respect, and everyone feels safe to speak up

  8. Dynamic Conduct Change keeping the momentum by planning for continuous, accountable and sustainable behavioural and cultural change

What can you expect to achieve?

  • Lead with greater emotional intelligence

  • Embed value driven, healthy working practices into strategy and practice

  • Save staff time and money on disputes through recognising and implementing early intervention and resolution approaches

  • Reduce sickness and absenteeism

  • Higher staff retention, reducing the costs of recruiting and replacement

  • Improve staff relationships and morale

  • Increase motivation, engagement and performance

  • Embed the essential foundations for a culture of positive challenge, creativity and innovation

  • Enhance the organisation’s reputation as an employer, attracting the best people

Delivery Options

Face to Face

The 8 day programme is delivered at your work premises (or an alternative agreed location),  and usually runs for 1 day per month for a maximum of 15 attendees.

Remote delivery

Each module is broken down into 2 sessions, usually delivered across 2 days per month.

Contact us to discuss your requirements.

additional options:


Early intervention is about providing support processes for BOTH parties prior to moving into formal grievance and disciplinary processes.  Intensive one to one coaching programmes available as soon as the individual feels that they are being bullied, or have recently been made aware that they are considered to be a bully.  In addition our approach may be applied to situations where bullying or poor interpersonal relationships are believed to be adversely impacting performance, team and interpersonal dynamics.


The purpose is to allow each party to explore the impact of the experience, and to support their own personal and professional development and wellbeing, as well as to help achieve an overall business goal of improved communication and working relationships.


It should be stressed that this is NOT performance related coaching, although the work undertaken does inevitably contribute towards improved performance in the workplace.  It is also important to recognise that this is NOT designed to revisit or contribute to an investigation process.  It is an individually focused approach, with outcomes agreed with the coachees themselves.  

  • E-Learning: Cyberbullying &CyberSecurity

Cybersecurity is a key element in tackling cyberbullying.  That's why we teamed up with the award winning cyber security training experts at Bob's Business to create the Bullying Awareness e-learning modules to complement their cybersecurity courses, all available through our e-store.  These are perfect for both induction programmes and annual refresher training.

The Bullying Awareness course provides online learning based around three modules, suitable for the whole organisation, and ideal for inductions and refresher programmes:

  • Key facts and definitions -bullying, harassment & cyberbullying

  • Behaviours of bullying

  • Impacts and approaches

All courses are available as independent modules to both businesses and individuals.

Businesses purchasing for a larger number of employees  - contact us to discuss pricing options for a Managed Service providing access to all of the courses listed in the e-store.


​As cyberbullying becomes a growing concern, then linking your prevention approaches to your cybersecurity practice makes perfect sense.


  • Key Note Speaker

Nicki Eyre founded of Conduct Change as a result of her own workplace bullying experience.  She is truly passionate about making a difference to the way in which bullying is dealt with in the workplace, and through the law.  She now speaks regularly at events and on webinars, sharing her insights and encouraging others to join the conversation and make changes in their organisation.

Contact Us if you would like Nicki to speak at your event.

“I hadn’t fully considered how the experience impacts the behaviour of the person being bullied before”

“Nicki’s approach was really successful in helping to raise awareness and move us forward, both individually and as a team.  Being able to communicate with each other, without judgment, allowed us to look at the problems, and we were supported to set achievable goals that we could put into place quickly.  It’s been a really effective programme to enable change to take place, and we would definitely work with Nicki again.”

"An enlightening session, opened my eyes to how easy it is not to acknowledge bullying"

"A really great day, lots of thought provoking content. Would highly recommend all businesses who care about their people attend this course! All my team had a super day."

other programmes


Coaching both the person who feels bullied and the person accused of bullying to change behaviours and improve relationships

Moving On

Personal development for individuals who have experienced bullying at work and are struggling to move on

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2020  Conduct Change Ltd; Harrogate, North Yorkshire

Registered Company Number 11779960

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