workplace bullying:
prevention through training, education & awareness
The Conduct Change Charter is a programme of behavioural change that is rooted in the prevention of workplace bullying.
The Conduct Change charter

The Charter embeds agreed behaviours and culture across all parts of the organisation and, most importantly, ensures that these are regularly measured, reviewed and acted on, creating dynamic conduct change.

Visit the Conduct Change Charter page to find out more.

Elements from the Conduct Change Development model may be included in the Charter support on request.


The Conduct Change development model
(TM Pending)

Our unique Conduct Change Development Model (TM pending) is flexible enough to adapt for people at any level of the organisation. Awareness raising, training, and coaching using a bespoke model developed through extensive practical experience combined with the latest research into workplace bullying.

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In the old adage of "prevention is better than cure" this comprehensive development programme recognises the need for the development of both individuals and companies in parallel to create sustainable behavioural change and shifts in the culture in the organisation.  Together, we will work to ensure a value-led culture and a workplace where people feel safe to speak up.

What can you expect to achieve?

  • Lead with greater emotional intelligence

  • Embed value driven, healthy working practices into strategy and practice

  • Save staff time and money on disputes through recognising and implementing early intervention and resolution approaches

  • Reduce sickness and absenteeism

  • Higher staff retention, reducing the costs of recruiting and replacement

  • Improve staff relationships and morale

  • Increase motivation, engagement and performance

  • Embed the essential foundations for a culture of positive challenge, creativity and innovation

  • Enhance the organisation’s reputation as an employer, attracting the best people

The core modules comprise:

  1. The Need for Change explores internal and external factors that contribute to acceptance of the need for change at both an individual and organisational level

  2. Bullying & Harassment Awareness* of the harmful effects of workplace bullying on both organisations and their employees, and different approaches to be implemented

  3. Emotional Intelligence: Start with your Self develops self awareness and emotional responsiveness, encouraging personal responsibility for behaviour and the creation of a reflective development plan

  4. The Healthy Organiation reaffirms employee wellbeing as a joint responsibility, taking into account individual habits alongside the need for organisationally led healthy working practices

  5. Emotional Intelligence: Connecting with Others explores connection, communication and collaboration, and how we impact on others.  

  6. Empathy in Conflict - Creating Psychological safety creates opportunities to put emotional intelligence into action through shifting perspectives, remaining objective, and using challenge for creativity and innovation

  7. Compassionate Culture where there is trust, value and respect, and everyone feels safe to speak up

  8. Dynamic Conduct Change keeping the momentum by planning for continuous, accountable and sustainable behavioural and cultural change

We recommed the full immersion programme for business leaders and senior management, which also includes the EQometer assessment for every attendee.  

For Managers, we recommend a shorter programme based on the modules covering bullying and cyberbullying awareness, emotional intelligence, psychological safety and culture.

We work with you to tailor the progamme according to your needs, number of attendees & any bespoke requirements you may have.

Delivery Options

Face to Face

At your work premises (or an alternative agreed location)

Maximum of 15 attendees

Remote delivery

Using Zoom

Maximum of 15 attendees

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The Conduct Change programme has been accredited through the CPD Standards Office for

36 CPD hours


for each attendee.


Senior Managers/Leadership

8 day programme  

Usually runs across 8 - 10 months

Each module is broken down into 2 sessions, or 1 session plus a written report


6 x 1/2 days*

Usually delivered as1/2 day per month. 

*Cyberbullying & Cybersecurity is a 2 hour workshop plus e-learning modules


1 Day - standalone workshop

Remote delivery as 2 x 3 hour workshops 

Please Contact Us to discuss your requirements.